Got a question?
Please read through our FAQs before contacting us with anything you are unsure of.
1. How do we find Claytonbury Festival?
We are at Claytons Primary School, Wendover Road, Bourne End, Bucks SL8 5NS. See Find Us.
2. What is the parking situation?
There is NO parking available at the school/festival site itself (aside from allocated spaces for stall holders, bands and other participants). We strongly encourage that you walk, lift-share or take a taxi to and from the event. There are limited parking spaces at the nearby Abbotsbrook Hall, for which you will need a pre-purchased ticket (available through the ticket portal). We encourage people to use Bourne End’s main carpark on Wakeman Road (SL8 5SX) which is an easy 10-15 minute walk away via footpaths. We would prefer that you don’t, but if you do choose to park on a nearby residential road, then we ask people to be considerate to local residents.
3. Is any seating provided?
There will be some hay bales scattered around to sit on and a few benches, but we encourage people to bring portable seating and picnic blankets with them.
4. Will there be toilets?
Yes a number of portaloos will be available for use along with one disabled access toilet.
5. Will there be First Aid?
Yes, a dedicated first aid van will be on site.
6. How will the event organisers deal with the sale of alcohol?
Only those wearing a wristband denoting they are over 18 will be permitted to buy alcohol. ID will be required at the entrance to prove you are over 18 if you look under 25. If ID cannot be produced when requested, then you will be given an ‘under 18’ wrist band.
7. Is there a printed programme of events for the day?
There will be a full programme available on the day.
8. What happens if my child gets lost?
The venue covers the school fields and playground and will be enclosed. Children (anyone under the age of 16) will not be permitted to leave the venue unaccompanied. In the unlikely event that your child gets lost within the venue there will be a clearly signed, designated Lost Child meeting point (The Bell Tower). Parents will be able to write their contact details on their children’s wristbands at the entrance.
9. Can I smoke at the venue?
There will be NO smoking permitted inside the main festival site. This includes use of e-cigarettes, personal vaporizers or any kind of electronic nicotine delivery system. There will be a designated smoking area available outside of the main festival site and away from the entrance.
10. Can I bring my dog?
No pets are permitted on site, apart from registered assistance dogs. Dogs cannot be left tied up outside the venue.
11. Will there be dedicated people to look after my children?
NO. Your children are your responsibility. The event has been designed with children in mind and safety is our priority. Under 16s will only be permitted to exit the event when accompanied by an adult. Although it is an enclosed safe environment, YOUR children are YOUR responsibility at all times.
12. Will the School building be accessible during the event?
All access to school buildings will be locked during the event. The festival will be held in the grounds of the school only.
13. Can I re-enter Claytonbury Festival?
Yes you can but exit and re-entry will only be permitted with a valid, un-tampered wrist band. Under 16s will only be permitted to exit the event when accompanied by an adult.
14. Can I pay on the day?
Yes, but it will be subject to availability. We are expecting Claytonbury Festival to be a sell-out event. We recommend purchasing your tickets well in advance to ensure you can get in.
15. Can I bring my own alcohol into Claytonbury Festival?
No alcohol is to be brought into the event please. Bag searches will be carried out on entry and any alcohol will be confiscated and not returned.
16. Can I bring a picnic?
Yes, you can bring a picnic, but this must not contain any alcohol or glass. A wide variety of delicious food and refreshment stalls will be onsite for your convenience too.
17. Will I be issued with a printed ticket?
No, all online orders will receive an E ticket which can either be printed or presented on your mobile device on the day to be exchanged for a wristband.
18. Do I need to purchase tickets for all children?
ALL children require a ticket.
Under 3’s go free but still require a ticket which must be ordered when purchasing Adult ticket(s).
19. How much are tickets?
Infant Tickets (Age 0-2): Free of Charge
Child Tickets (Age 3-15): £5
Adult Tickets (16 and over): £10
20. Disabled Access
Disabled access will be available. Please contact us in advance of the event if you have any specific access requirements. There will also be a disabled toilet at the festival.
For further information, please refer to our Claytonbury Festival Terms & Conditions.